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Frequently Asked Questions

What is the difference between the ETHMine and Bitcoin-ETHMine formats?

ETHMine (EM) is our original platform that converts your deposits into US Dollars. Bitcoin-ETHMine (BEM) is our new stand-alone platform that removes US Dollars from the equation.

On EM, the currency conversion flow goes:
BitCoin to USD deposit > earnings in USD > USD to BitCoin withdrawal

There is added potential for greater or lesser profitability due to fluctuations in Bitcoin value from the time of deposit to time of withdrawal. This is a common and lucrative element of crypto ventures and one that is welcomed by many, yet must be considered responsibly.

On BEM, US Dollars have been entirely removed from the equation. The currency flow goes:


BitCoin deposit > earnings in BitCoin > BitCoin withdrawal

The result is a simpler currency flow yet inability to profit from crypto rate fluctuations. Each platform has its benefits.

Can I use the same account across both ETHMine and Bitcoin-ETHMine platforms?

No, this is impossible. Each platform is a stand-alone system. That means you will have to register a new account for use on this platform, and that none of your existing mining records will feature on this new platform. However, it is entirely possible and we encourage you to hold two accounts across the two platforms for optimum mining profitability!

What’s the main concept behind ETHMine?

ETHMine is a smart Ether mining platform, where everyone from any part of the world can participate in and mine Ether without owning a mining rig, or any other mining related resource. Our mining farms are already set up to do the job for you.

Where is ETHMine incorporated? Is there anything that proves it?

We are a fully licensed and certified Hong Kong company. Our headquarters are located in the city of Sheung Wan. Our license number is: 2623012, full name: ETHM information technology limited. Click here to verify it.

What do you solve?

We provide an Ether mining opportunity for people that don’t have the knowledge or resources to mine Ether on their own. We have built an infrastructure where everyone can participate and mine Ether.

Can anyone can participate in the mining program, or are there any restrictions?

For anyone to take advantage of our investment opportunity, the person must be at least 18 years of age and must have agreed to our Terms of Service. The country in which you’re located doesn’t matter; as long as you have an internet connection, you can participate.

Can I see your certificate of incorporation?

Yes, our certificate is listed on the About Us page. You can also view it here.

Who is the CEO?

The CEO of ETHM information technology limited is Lucas Visser.

What security measures does company use?

We use several different security measures to make sure our clients’ data are securely stored and encrypted, and our service available 365 days a year. To validate our security level, please view our security seals, SiteLock, TrustWave, McAfee, Geo-Trust Anti-Malware and others listed on our homepage.

How do I start?

To start you will need to be at least 18 years old and own 0.001 worth of any cryptocurrency accepted. Open your free account, and you are on your way to mine Ether.

Do you have a telegram group?

Yes, we do have a telegram group, click here to join it.

Where are your mining farms located?

Due to efficient electricity costs our mining farms are located in Iceland.

How can I verify payouts?

We share the payout info on our site. https://ethmine.biz/paidout

Can I have multiple accounts with your company?

A single person is limited to a single account. Multiple accounts for one person is against our internal users’ policy. Your account should contain only real personal data, including your email address.

What’s your main offer?

We offer you the chance to rent hashing power via mining contracts. Currently we have 3 different mining contracts, each offering a different daily interest, from 2.6% to 3% daily. A mining contract runs for a one year, with an option to exit it for a 5% fee from your active share. You can start with as little as 0.001 BTC, for a 2.6% daily return, 0.5 BTC for a 2.8% daily return and in order to achieve 3% daily return, you share should be 2 BTC or more. Interest is applied to your personal account daily and available for a withdrawal at any time without any fees.

The higher the amount of contribution, the higher the hashing power. To calculate exact hashing power and daily interest, please use calculator located on home page. Thanks to the use of smart Ether mining technologies, your daily interest rate is fixed and cannot be influenced by market volatility, and your hashing power will be adjusted according to your interest rate.

For how long does the mining contract run?

A mining contract runs for a full year, with an option to exit it before a period of a one year. A 5% fee from your active share will be collected in situations of you exiting the contract before 1 year.

Can I exit the mining contract before it has expired?

Yes, you can do it at any time after the first 24 hours from the contract’s activation for a 5% fee from your active contribution.

How can you provide such high interest?

Based on Ether mining volume and the state-of-the-art technology that we use for Ether mining, we are able to provide interest that’s higher than the market average. Also, the fact that we are expanding our services globally helps us to accelerate and reach new heights. In order to keep our status as one of the world’s best ETH mining companies available today, we have to work by standards and concepts that apply to modern-day technology. As a result of constant and purposeful teamwork we are able to provide lucrative interest to our clients.

What are the payment options?

There are several different payment options, such us BitCoin, BitCoin Cash, Ether, Doge coin, Litecoin.

I processed funds, but mining contract was not activated automatically. What do I need to do?

Email transaction details to contract@ethmine.biz. Your funds will be added within 24h.

Can I contribute in once cryptocurrency and withdraw with other?

No, you cannot do that. You collect earnings in the same cryptocurrency you used to contribute.

Can I have more than one active mining contract?

Yes, you can have more than a single active mining contract, but please note that they do not sum; rather, they will be threaded separately.

Is there any fee for exiting a mining contract before a period of one year?

Yes, there is a 5% fee for such action.

How can I receive back my initial contribution/stop mining contract?

Visit your personal account and go to the active mining contracts section. From there you will be guided how to collect your initial contribution.

Can I add funds to a mining contract that’s already running?

No, you cannot do that, however you can have as many mining contracts as you deem fit.

What’s the minimum and the maximum amount required to participate?

The minimum is 0.001 BTC, and there is no maximum restriction.

Can I get free hashpower?

We don't provide free hashpower, minimum deposit is 0.001 BTC.

Is principal returned at the end of term?

Yes, principal is returned.

How can I collect my interest?

In order to collect interest, please visit your personal account, withdrawal section.

What’s the minimum withdrawal amount?

The minimum amount to withdraw is 0.0005 BTC.

How much time does it take for a withdrawal request to be processed?

Bitcoin, Litecoin and Dogecoin withdrawals are processed instantly, while withdrawals for other payment platforms can take up to 24 hours. If your withdrawal was not processed instantly, then it will be paid within 24 hours.

Are there any fees for withdrawals?

There are no fees for withdrawals from your account balance.

How can I stop my mining contract and withdraw the principal?

In order to stop an active mining contract, please visit your personal account, mining contracts, and from there you will be guided through the actions of doing so.

Can I exit the mining contract before it has expired?

Yes, you can do it at any time after the first 24 hours from the contract’s activation for a 5% fee from your active contribution.

Is there any fee for exiting a mining contract before a period of one year?

Yes, there is a 5% fee for such action.

Can I contribute in once cryptocurrency and withdraw with other?

No, you cannot do that. You collect earnings in the same cryptocurrency you used to contribute.

What’s the affiliate program?

Our affiliate program is a program where we award our members to invite new participants to our platform. All you have to do is share your referral link (available in your account) with other individuals, and you will be awarded 10% from their daily earnings into your account balance. You can also earn additional 5% directly from referrals contribution, if you join representatives.

How does affiliate program work?

In the Regular Affiliate Program you earn commission from all referral earnings. If you refer a friend who then invests 1 BTC, the very next day they will receive 0.026 BTC. At this point you will then receive 10% commission from your friend’s earnings – that’s 0.0026 BTC.

Representative Program goes one step further and enables you to earn directly from referral contributions. If you refer a friend who then invests 1 BTC, you immediately earn 5% commission on their contribution – that’s 0.05 BTC. You will also continue to enjoy Regular Affiliate benefits every time your friend earns interest on his contribution.

Do I need an active mining contract in order to collect referral commission?

No, an active mining contract is not needed in order for you to earn regular commission.

How can I join Representatives?

All you have to do is to share with us why we should add you as a Representative so that you can immediately start collecting 5% direct from all contributions! Just write to us (representatives@ethmine.biz) explaining how your past experience and current role can be used to promote our platform on a regional or global scale. Make sure your application letter includes your full name, ETHMine username, and country. We will get back to you within 24 hours.